Delays in Email Support — Please allow between 48-72 hours for a response.
NOT FOR GAME SUPPORT
— If you need game support, head over to the official forums
, where the community can assist. IF YOU OPEN A TICKET FOR GAME SUPPORT IT WILL BE CLOSED IMMEDIATELY. REPEATED OFFENCES WILL NOT BE TOLERATED.
Please remember to keep track of your ticket number. A ticket number should be emailed to you. We will not keep track of your ticket number for you.
If you encounter an issue that needs urgent attention, please reach out to us directly through Discord for the fastest possible response.